Salesforce Master Course

Salesforce Master Course

• Lessons 1: Cloud Computing Concepts 0/7

  • Lecture 1.1
    • What is Traditional Computing?
  • Lecture 1.2
    • Disadvantages of traditional Computing?
  • Lecture 1.3
    • What is Cloud Computing?
  • Lecture 1.4
    • Advantages of Cloud Computing over Traditional Computing?
  • Lecture 1.5
    • Phases of Cloud Computing (IAAS, PAAS, SAAS)
  • Lecture 1.6
    • Different types of Clouds?
  • Lecture 1.7
    • Different types of Clouds? • Architecture of Cloud Computing?

• Lessons 2: CRM Overview 0/5

  • Lecture 2.1
    • What is CRM?
  • Lecture 2.2
    • How CRM can help to Business?
  • Lecture 2.3
    • Advantages of the CRM?
  • Lecture 2.4
    • What are the different types of CRM technologies in the Market?
  • Lecture 2.5
    • Why salesforce.com CRM is so famous than other CRM technologies?

• Lesson 3: Salesforce Overview 0/6

  • Lecture 3.1
    • What is Salesforce.com?
  • Lecture 3.2
    • History of the Salesforce.com?
  • Lecture 3.3
    • Architecture of the Salesforce.com?
  • Lecture 3.4
    • Different Clouds in Salesforce.com?
  • Lecture 3.5
    • Different type of API’s in salesforce.com?
  • Lecture 3.6
    • What is AppExchange?

• Lesson 4: Salesforce 0/11

  • Lecture 4.1
    • Introduction to Salesforce
  • Lecture 4.2
    • Salesforce Overview
  • Lecture 4.3
    • Salesforce Editions
  • Lecture 4.4
    • Home Page Customization
  • Lecture 4.5
    • user Management
  • Lecture 4.6
    • Creating & Customizing Tabs
  • Lecture 4.7
    • Creating an APP
  • Lecture 4.8
    • Uploading a Company Logo
  • Lecture 4.9
    • Company Information Page
  • Lecture 4.10
    • System Overview Page
  • Lecture 4.11
    • Updating the Fiscal Year

• Lesson 5: Sales Cloud 0/19

  • Lecture 5.1
    Lesson 5: Sales Cloud
  • Lecture 5.2
    • Sales Cloud
  • Lecture 5.3
    • Leads Home Page
  • Lecture 5.4
    • Creating List Views
  • Lecture 5.5
    • Creating and Converting leads
  • Lecture 5.6
    • Creating Accounts
  • Lecture 5.7
    • Creating Contacts
  • Lecture 5.8
    • Creating Email Templates
  • Lecture 5.9
    • Sending Individual Mails
  • Lecture 5.10
    • Sending Mass Emails
  • Lecture 5.11
    • Creating and managing Price Books
  • Lecture 5.12
    • Creating Products
  • Lecture 5.13
    • Creating Opportunities
  • Lecture 5.14
    • Creating Activities
  • Lecture 5.15
    • Creating a Web-to-Lead Form
  • Lecture 5.16
    • Creating a Lead Queue
  • Lecture 5.17
    • Creating an Auto Response Rule
  • Lecture 5.18
    • Creating Campaigns
  • Lecture 5.19
    • Record Types

• Lesson 6: Service Cloud 0/13

  • Lecture 6.1
    • Introduction to Service Cloud
  • Lecture 6.2
    • Service Cloud
  • Lecture 6.3
    • Creating Cases
  • Lecture 6.4
    • Creating Cases
  • Lecture 6.5
    • Creating Case Assignment Rules
  • Lecture 6.6
    • • Creating Case Escalation Rules
  • Lecture 6.7
    • Enabling Solutions
  • Lecture 6.8
    • Creating Solutions
  • Lecture 6.9
    • Attaching Solutions to Cases
  • Lecture 6.10
    • Enabling Knowledge
  • Lecture 6.11
    • Configuring Knowledge
  • Lecture 6.12
    • Creating a Web-to-case Form
  • Lecture 6.13
    • Creating a Email-to-Case Address

• Lesson 7: Applications 0/2

  • Lecture 7.1
    • Standard Applications
  • Lecture 7.2
    • Custom Applications

• Lesson 8: Salesforce Objects 0/2

  • Lecture 8.1
    • Standard Salesforce Objects
  • Lecture 8.2
    • Standard Salesforce Objects

• Lesson 9: Salesforce Tabs 0/1

  • Lecture 9.1
    • Custom Object Tab

• Lesson 10: Salesforce Administration Datatypes (Fields) 0/3

  • Lecture 10.1
    • Standard Fields
  • Lecture 10.2
    • Custom Fields
  • Lecture 10.3
    • System Fields

• Lesson 11: Relationships in Salesforce 0/2

  • Lecture 11.1
    • Lookup Relationship
  • Lecture 11.2
    • Master Detail Relationship

• Lesson 18: Role Hierarchy 0/8

  • Lecture 18.1
    • Introduction to Role Hierarchy
  • Lecture 18.2
    • Role Hierarchy
  • Lecture 18.3
    • Role Hierarchy
  • Lecture 18.4
    • Creating Roles
  • Lecture 18.5
    • Enabling Field History
  • Lecture 18.6
    • Creating Groups
  • Lecture 18.7
    • Creating Permission Sets
  • Lecture 18.8
    • Assigning Roles to users

• Lesson 19: Profiles 0/15

  • Lecture 19.1
    • Introduction to Profiles
  • Lecture 19.2
    • Profiles
  • Lecture 19.3
    • Standard Profiles Overview
  • Lecture 19.4
    • Assigning Page Layouts
  • Lecture 19.5
    • Field-Level Security
  • Lecture 19.6
    • Custom App Settings & Access
  • Lecture 19.7
    • Tab Settings
  • Lecture 19.8
    • Record Type Settings
  • Lecture 19.9
    • Administrative Permissions
  • Lecture 19.10
    • General user Permissions
  • Lecture 19.11
    • Standard Object Permissions
  • Lecture 19.12
    • Custom Object Permissions
  • Lecture 19.13
    • Password Policies & Session Timeout
  • Lecture 19.14
    • Login Hours & IP Ranges
  • Lecture 19.15
    • Enabling Apex & Visual Force Access

• Lesson 21: Data Management 0/16

  • Lecture 21.1
    • Introduction to Data Management
  • Lecture 21.2
    • Data Management
  • Lecture 21.3
    • Importing Leads
  • Lecture 21.4
    • Importing Contacts & Accounts
  • Lecture 21.5
    • using Mass Delete
  • Lecture 21.6
    • Installing Data Loader
  • Lecture 21.7
    • Importing Records with Data Loader
  • Lecture 21.8
    • Updating Records with Data Loader
  • Lecture 21.9
    • Deleting Records with Data Loader
  • Lecture 21.10
    • Exporting Records with Data Loader
  • Lecture 21.11
    • Adding a Field in the Schema Builder
  • Lecture 21.12
    • Scheduling a Data Export
  • Lecture 21.13
    • Creating & using Sandbox
  • Lecture 21.14
    • Mass Transferring Records
  • Lecture 21.15
    • Reporting Snapshots
  • Lecture 21.16
    • Working with Tags

• Lesson 22: Workflows 0/6

  • Lecture 22.1
    • Introduction to Workflow Rules
  • Lecture 22.2
    • • Workflow Rules
  • Lecture 22.3
    • Creating a Workflow Rule
  • Lecture 22.4
    • Creating a Workflow Rule Field Update
  • Lecture 22.5
    • Creating a Workflow Rule Task Assignment
  • Lecture 22.6
    • Creating a Workflow Rule Email Alert

• Lesson 23: Approval Process 0/5

  • Lecture 23.1
    • Introduction to Approval Process
  • Lecture 23.2
    • Dynamic Approval Process
  • Lecture 23.3
    • Multi-Step Approval Process
  • Lecture 23.4
    • Parallel Approval Process
  • Lecture 23.5
    • Approval Process Actions

• Lesson 24: Security Controls 0/20

  • Lecture 24.1
    • Introduction to Security Controls
  • Lecture 24.2
    • Security Controls
  • Lecture 24.3
    • Viewing Object Security
  • Lecture 24.4
    • Changing Default Record Access
  • Lecture 24.5
    • Sharing Settings
  • Lecture 24.6
    • Field Accessibility
  • Lecture 24.7
    • Password Policies
  • Lecture 24.8
    • Session Settings
  • Lecture 24.9
    • Login Flows
  • Lecture 24.10
    • Network Access
  • Lecture 24.11
    • Activations
  • Lecture 24.12
    • Session Management
  • Lecture 24.13
    • Login Access Policies
  • Lecture 24.14
    • Certificate & Key Management
  • Lecture 24.15
    • Viewing Setup Audit Trail
  • Lecture 24.16
    • Executing Expire All passwords
  • Lecture 24.17
    • Delegated Administration
  • Lecture 24.18
    • Remote Site Settings
  • Lecture 24.19
    • Named Credentials
  • Lecture 24.20
    • File Upload & Download Security

• Lesson 25: Reports 0/11

  • Lecture 25.1
    • Introduction to Reports
  • Lecture 25.2
    • Reports
  • Lecture 25.3
    • Understanding Report Formats
  • Lecture 25.4
    • Creating a Lead Report
  • Lecture 25.5
    • Creating Contacts & Account Reports
  • Lecture 25.6
    • Creating an Opportunity Report
  • Lecture 25.7
    • Adding Leads to a Campaign from a Report
  • Lecture 25.8
    • Creating a Report Chart
  • Lecture 25.9
    • Summarizing Report Data
  • Lecture 25.10
    • Creating a Report Formula
  • Lecture 25.11
    • Exporting Reports to Excel

• Lesson 26: Dashboards 0/13

  • Lecture 26.1
    • Introduction to Dashboards
  • Lecture 26.2
    • Dashboards
  • Lecture 26.3
    • Understanding Dashboard Components
  • Lecture 26.4
    • Creating a Dashboards
  • Lecture 26.5
    • Refreshing a Dashboard
  • Lecture 26.6
    • Modifying Columns on Dashboard
  • Lecture 26.7
    • Adding Filter to Dashboard
  • Lecture 26.8
    • Managing Access to Reports
  • Lecture 26.9
    • Adding a Report as a Dashboard Component
  • Lecture 26.10
    • Setting Up Dynamic Dashboard
  • Lecture 26.11
    • Enabling Dashboard for iPad
  • Lecture 26.12
    • Modifying Report and Dashboard Interfaces
  • Lecture 26.13
    • Activating the Report Builder on Profiles

• Lesson 1: Getting Started with Salesforce Platform 0/10

  • Lecture 27.1
    • Understanding Salesforce Platform
  • Lecture 27.2
    • Understanding Salesforce Terminologies
  • Lecture 27.3
    • Multitenancy & Cloud
  • Lecture 27.4
    • Understanding Salesforce Metadata & API
  • Lecture 27.5
    • Understanding Salesforce Metadata & API
  • Lecture 27.6
    • Declarative Vs. Programmatic Changes & Customizations
  • Lecture 27.7
    • Application Development Tools in Salesforce
  • Lecture 27.8
    • AppExchange as Application Development Strategy
  • Lecture 27.9
    • Finding & Navigating Salesforce Documentation
  • Lecture 27.10
    • Understanding Salesforce Trust

• Lesson 2: Building Data Model in Salesforce & Business Process 0/6

  • Lecture 28.1
    • Data Model
  • Lecture 28.2
    • Fields
  • Lecture 28.3
    • Relationship Fields
  • Lecture 28.4
    • Relationship Fields
  • Lecture 28.5
    • Schema Builder
  • Lecture 28.6
    • Business Logic

• Lesson 3: Data Management 0/2

  • Lecture 29.1
    • Data Management in Salesforce
  • Lecture 29.2
    • Exporting Data

• Lesson 4: Introduction to Apex 0/4

  • Lecture 30.1
    • Apex
  • Lecture 30.2
    • Apex Development Process
  • Lecture 30.3
    • Apex Development Tools
  • Lecture 30.4
    • Apex Governor Limits

• Lesson 5: Data Logic Control in Apex Types & 0/7

  • Lecture 31.1
    • Data Types
  • Lecture 31.2
    • Primitive Data Types
  • Lecture 31.3
    • Sobject Data Types
  • Lecture 31.4
    • Enum Data Types
  • Lecture 31.5
    • Collections Data Types
  • Lecture 31.6
    • Operations
  • Lecture 31.7
    • Logic Controls Statement

• Lesson 6: Apex Classes 0/9

  • Lecture 32.1
    • Classes
  • Lecture 32.2
    • Apex Class Variables & Methods
  • Lecture 32.3
    • Access Modifiers
  • Lecture 32.4
    • Class Constructors
  • Lecture 32.5
    • The “this” Keyword
  • Lecture 32.6
    • Inheritance
  • Lecture 32.7
    • Sharing
  • Lecture 32.8
    • Interface
  • Lecture 32.9
    • System Classes & Methods

• Lesson 7: object Relationships 0/2

  • Lecture 33.1
    • API Names of object and field
  • Lecture 33.2
    • Relationship in Apex

• Lesson 8: SOQL & SOSL Queries 0/8

  • Lecture 34.1
    • Salesforce object Query Language (SOQL)
  • Lecture 34.2
    • SOQL Functions
  • Lecture 34.3
    • SOQL Variable Binding
  • Lecture 34.4
    • SOQL For Loops
  • Lecture 34.5
    • SOQL Keywords
  • Lecture 34.6
    • Relationship Queries
  • Lecture 34.7
    • Salesforce Object Search Language (SOSL)
  • Lecture 34.8
    • SOQL Vs SOSL

• Lesson 9: Data Manipulation Language 0/7

  • Lecture 35.1
    • Data Manipulation Language(DML)
  • Lecture 35.2
    • Save Result Class
  • Lecture 35.3
    • Transaction Control
  • Lecture 35.4
    • Database DML Options
  • Lecture 35.5
    • DML Operations on Records
  • Lecture 35.6
    • DML & Loops
  • Lecture 35.7
    • SOQL, DML & Governor Limits

• Lesson 10: Apex Triggers 0/12

  • Lecture 36.1
    • Apex Triggers
  • Lecture 36.2
    • Types of Apex Triggers
  • Lecture 36.3
    • Triggers & Their Execution Order
  • Lecture 36.4
    • Creating & Viewing Triggers
  • Lecture 36.5
    • Basic Trigger Syntax
  • Lecture 36.6
    • Trigger Context Variables
  • Lecture 36.7
    • Understanding Trigger Events
  • Lecture 36.8
    • Trigger Helper Class Pattern
  • Lecture 36.9
    • Bulk field Trigger
  • Lecture 36.10
    • Handing Recursion in Triggers
  • Lecture 36.11
    • Restrict Save Operations with add Error
  • Lecture 36.12
    • Apex Trigger Best Practices

• Lesson 12: Debugging 0/4

  • Lecture 37.1
    • What is Debugging?
  • Lecture 37.2
    • What is Logs
  • Lecture 37.3
    • Debug in Developer Console
  • Lecture 37.4
    • Anonymous Blocks

• Lesson 13: Testing Strategy 0/9

  • Lecture 38.1
    • Apex Unit Tests
  • Lecture 38.2
    • Creating Test Data & Users
  • Lecture 38.3
    • Unit Test Methods
  • Lecture 38.4
    • Unit Test for Governor Limits
  • Lecture 38.5
    • Running Unit Tests
  • Lecture 38.6
    • UI
  • Lecture 38.7
    • Developer Console
  • Lecture 38.8
    • Force.com IDE
  • Lecture 38.9
    • Execute Anonymous Vs Test Classes

• Lesson 15: Visualforce Pages/MVC Pattern 0/5

  • Lecture 39.1
    • Tags
  • Lecture 39.2
    • Expression Syntax
  • Lecture 39.3
    • Data Binding
  • Lecture 39.4
    • Action Binding
  • Lecture 39.5
    • Include Static Resources, Java Script, Style Sheets into Visualforce

• Lesson 16: Controllers 0/22

  • Lecture 40.1
    • Types of Visualforce
  • Lecture 40.2
    • Standard Controllers
  • Lecture 40.3
    • Data Binding
  • Lecture 40.4
    • Traversing Data
  • Lecture 40.5
    • Error Messages
  • Lecture 40.6
    • Actions
  • Lecture 40.7
    • Incorporate VF Into Application
  • Lecture 40.8
    • Custom Controllers
  • Lecture 40.9
    • Why Use Custom Controllers
  • Lecture 40.10
    • Invoking Custom Controllers & Extensions
  • Lecture 40.11
    • Controller Architecture
  • Lecture 40.12
    • Controller Methods
  • Lecture 40.13
    • Action Methods
  • Lecture 40.14
    • Navigation Methods
  • Lecture 40.15
    • Page Reference
  • Lecture 40.16
    • Controller Extensions
  • Lecture 40.17
    • Constructors
  • Lecture 40.18
    • Use in Visualforce Pages
  • Lecture 40.19
    • Deploying Controllers
  • Lecture 40.20
    • Testing Controllers
  • Lecture 40.21
    • Security in Controllers & Visualforce
  • Lecture 40.22
    • Impact of Apex on Declarative Changes

• Lesson 1: Introduction & Setup 0/4

  • Lecture 41.1
    • Scenario to be developed
  • Lecture 41.2
    • Salesforce (What,Why,Who)?
  • Lecture 41.3
    • Create your own Developer Org
  • Lecture 41.4
    • Create and Enable Custom Domain

• Lesson 2: Create Objects, Formulas, Layout & App 0/10

  • Lecture 42.1
    • Create Student Object & Fields
  • Lecture 42.2
    • Create Layout for Student Object
  • Lecture 42.3
    • Create Course Object & Fields
  • Lecture 42.4
    • Create Discount Codes Object
  • Lecture 42.5
    • Create Layout for Course Object
  • Lecture 42.6
    • Create Layouts for Discount Codes Object
  • Lecture 42.7
    • Create Enrolment Object
  • Lecture 42.8
    • Create Layout for Enrolment Object
  • Lecture 42.9
    • Create Tabs
  • Lecture 42.10
    • Create New App with Logo

• Lesson 3: APEX Trigger 0/2

  • Lecture 43.1
    • Create APEX Trigger
  • Lecture 43.2
    • Debug APEX Trigger and Query Editor

• Lesson 4: Global Actions 0/1

  • Lecture 44.1
    • Create Global Actions

• Lesson 5: Reports 0/3

  • Lecture 45.1
    • Create new Tabular Reports
  • Lecture 45.2
    • Create new Summary Reports
  • Lecture 45.3
    • Create new Matrix Reports

• Lesson 6: Dashboards 0/4

  • Lecture 46.1
    • Create new Component for Pie Chart
  • Lecture 46.2
    • Create new Component for Bar Chart
  • Lecture 46.3
    • Create new Component for Funnel Chart
  • Lecture 46.4
    • Create new Component for Lightning Table

• Lesson 7: Maintaining Field Dependencies in Pick Lists 0/3

  • Lecture 47.1
    • Scenario to be developed – Field Dependencies
  • Lecture 47.2
    • Create Picklist value sets
  • Lecture 47.3
    • Create Field and Maintain dependencies

• Lesson 8: Using Record Types in our App to distinguish free and Paid Courses 0/3

  • Lecture 48.1
    • Scenario to be Developed – Record Types
  • Lecture 48.2
    • Add different page layouts for courses object
  • Lecture 48.3
    • Create Record Types and assign them to our page layouts

• Lesson 9: Using Profiles and Permission Sets 0/4

  • Lecture 49.1
    • Scenario to be Developed – Student Profile and Permission Sets
  • Lecture 49.2
    • Creating a New User for Student
  • Lecture 49.3
    • Creating New Student Profile and assigning to student user
  • Lecture 49.4
    • Creating a permission set for added Edit functionality and assigning to user

• Lesson 10: Workflow - Immediate & Time-Dependent with Letter Head & Email Templates 0/6

  • Lecture 50.1
    • Scenario to be developed – Workflow Rules. Immediate & Time-Dependent Actions
  • Lecture 50.2
    • Modifying Trigger to auto populate students email in Enrolment Object
  • Lecture 50.3
    • Create new letter heads for Welcome message/Review Message to students
  • Lecture 50.4
    • Create new Email Templates for new Enrolment/Reviews
  • Lecture 50.5
    • Add new Workflow Rule – with Immediate Action (Sending Email)
  • Lecture 50.6
    • Add new Workflow Rule – with Time Dependent Action (Sending Email after 3 days)